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WEX Norfolk is a website from Norfolk County Council, Children's Services.

Privacy Notice
This privacy notice explains how we (Norfolk County Council, Children's Services) use the information that is about your educational establishment and your students.


  • What info do we keep?
  • What is your info used for?
  • Who do we share your info with?
  • Changing your privacy options
  • Cookies
  • Contact us

What info do we keep?
The information you bulk upload to the database (student cohort details including student names and dates of birth) via secure log in and or type into WEX Norfolk is added to the database.

This information is only accessible by staff with secure log ins from the originating school, database administrators (Norfolk County Council Children’s Services staff) and Nicholas Associates staff.

What is the info used for?
Your school/college account information is used to:

  • give you access to WEX Norfolk
  • keep track of the progress of your student cohort regarding work experience activities
  • allow you to target additional guidance and support for students where this may be needed
  • provide cohort information to support reports/committee papers (both internal and external to Norfolk County Council) as required
  • if we wish to use information relating to an individual student we will contact you in advance to obtain permission

Who do we share your info with? (we never share your username, password)
We only share your contact details, or information about your school/college. We won't share other things about you without asking for your consent first.

We only share your information with partner organisations we work with and trust. We do not allow our partner organisations to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions. We never share your information with marketing companies.


We will only retain your personal data for as long as reasonably necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, tax, accounting or reporting requirements.


We will only use your personal data for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose. If you wish to get an explanation as to how the processing for the new purpose is compatible with the original purpose, please contact us.

If we need to use your personal data for an unrelated purpose, we will notify you and we will explain the legal basis which allows us to do so.

Please note that we may process your personal data without your knowledge or consent, in compliance with the above rules, where this is required or permitted by law.


We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those partner organisations who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.

We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.


Cookies are small pieces of information put on your computer by a website. Cookies are used to identify your computer as you use the website.

The WEX Norfolk website uses cookies. Some of the cookies we use are needed for the website to work properly. These have already been put on your computer.

You may delete and block all cookies from WEX Norfolk, but then parts of the website will not work.

To find out how to control or delete cookies, go to


You have the right to:

Request access to your personal data (commonly known as a "data subject access request"). This enables you to receive a copy of the personal data we hold about you and to check that we are lawfully processing it.

Request correction of the personal data that we hold about you. This enables you to have any incomplete or inaccurate data we hold about you corrected, though we may need to verify the accuracy of the new data you provide to us.

Request erasure of your personal data. This enables you to ask us to delete or remove personal data where there is no good reason for us continuing to process it. You also have the right to ask us to delete or remove your personal data where you have successfully exercised your right to object to processing (see below), where we may have processed your information unlawfully or where we are required to erase your personal data to comply with local law. Note, however, that we may not always be able to comply with your request of erasure for specific legal reasons which will be notified to you, if applicable, at the time of your request.

Object to processing of your personal data where we are relying on a legitimate interest (or those of a third party) and there is something about your particular situation which makes you want to object to processing on this ground as you feel it impacts on your fundamental rights and freedoms.

Request restriction of processing of your personal data. This enables you to ask us to suspend the processing of your personal data in the following scenarios:

  • If you want us to establish the data's accuracy.
  • Where our use of the data is unlawful but you do not want us to erase it.
  • Where you need us to hold the data even if we no longer require it as you need it to establish, exercise or defend legal claims.
  • You have objected to our use of your data but we need to verify whether we have overriding legitimate grounds to use it.

Request the transfer of your personal data to you or to a third party. We will provide to you, or a third party you have chosen, your personal data in a structured, commonly used, machine-readable format. Note that this right only applies to automated information which you initially provided consent for us to use or where we used the information to perform a contract with you.

Withdraw consent at any time where we are relying on consent to process your personal data. However, this will not affect the lawfulness of any processing carried out before you withdraw your consent. If you withdraw your consent, we may not be able to provide certain products or services to you. We will advise you if this is the case at the time you withdraw your consent.

Contact us

IACG Strategy Team
Norfolk County Council
Children's Services
8th Floor, County Hall
Martineau Lane


Norfolk County Council

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